Check that your phone is compatible with the app and that you have a stable internet connection. If the issue continues, contact support and tell us your phone model and what happens when you try to install or open the app.

Check that you are using the correct sign-in details and that your internet connection is working. If you still cannot access your account, email support with a brief description of the problem.

If a feature is not working as expected, please describe what you were trying to do, what happened, and whether you saw an error message. This information can help us investigate the issue.

For questions about your account or personal data, contact us by email. You can also review our Privacy Policy for information about privacy and data handling.